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Major Projects

Major Projects I Led and Completed

Ministry of Health and Prevention (MOHAP) Project for Pharma Services:

Objective: Design, develop, and deploy a system to enhance pharma services and ensure regulatory compliance.

Responsibilities:

  • Led a cross-functional team to gather requirements and conduct workshops.

  • Documented Business Requirement Documents (BRD).

  • Managed system design, development, and deployment.

  • Ensured the system met all regulatory requirements.

  • Enhanced service delivery and operational efficiency.

Outcome: Successfully implemented a robust system that streamlined pharma services and improved regulatory compliance.

​Deployment of Insurance Core Business Applications for a Major GCC-based Insurance Company

Project Title: Deployment of Insurance Core Business Applications for a Major GCC-based Insurance Company

Objective: Implement comprehensive insurance solutions covering General and Life insurance.

Responsibilities:

  • Requirement Gathering: Conducted workshops to collect detailed requirements.

  • Documentation: Prepared comprehensive Business Requirement Documents (BRD).

  • System Configuration: Oversaw system setup and configuration.

  • Integration: Ensured seamless integration with existing systems.

  • User Training: Conducted training sessions for end-users.

  • User Acceptance Testing (UAT): Led UAT to ensure the system met all requirements.

  • Go-Live: Managed the go-live process, ensuring a smooth transition.

Outcome:

  • Successfully deployed a scalable and robust insurance application.

  • Improved operational efficiency and facilitated better risk management.

  • Enhanced customer service through streamlined processes.

Implementation of a Customer Engagement Portal for Insurance Companies and Intermediaries in the UAE

Objective: Develop a portal to enhance customer interaction and streamline processes for insurance companies and intermediaries.

Responsibilities:

  • Managed the project from inception to completion.

  • Coordinated with stakeholders to define the project scope.

  • Ensured timely delivery of the project.

Outcome: Delivered a user-friendly portal that improved customer engagement, provided self-service options, and streamlined communication between customers and intermediaries.

Functional Consultant for Ramco HCM and Microsoft Dynamics in HRMS (Core HR & Payroll Modules) across the GCC Region

Objective: Implement HRMS solutions to optimize HR and payroll processes for various clients across the GCC region.

Responsibilities:

  • Requirement Analysis:

    • Conducted comprehensive workshops with stakeholders to gather and document detailed requirements.

    • Analyzed existing HR and payroll processes to identify areas for improvement and customization.

  • System Design:

    • Designed system architecture tailored to client-specific HR and payroll needs.

    • Developed detailed functional specifications and process workflows.

  • Customization:

    • Configured and customized Ramco HCM and Microsoft Dynamics to align with the unique requirements of each client.

    • Integrated additional modules and third-party applications as needed.

  • Implementation:

    • Managed the end-to-end implementation process, including data migration, system testing, and user training.

    • Conducted User Acceptance Testing (UAT) to ensure the system met all client requirements and regulatory standards.

  • Enhancement of HR Operations:

    • Provided post-implementation support and ongoing system enhancements to optimize HR operations.

    • Developed training materials and conducted training sessions to ensure smooth adoption and effective use of the system.

Outcome: Successfully implemented HRMS solutions that significantly enhanced HR operations, ensured accurate payroll processing, and improved overall employee management. The customized solutions led to increased efficiency, compliance with local regulations, and higher employee satisfaction.

HRMS implementation

Automation of Insurance Processes at an Insurance Brokerage Firm in Dubai, UAE 

Objective: Automate and streamline insurance brokerage processes to enhance operational efficiency.

Responsibilities:

  • Process Analysis:

    • Conducted thorough analysis of existing insurance processes to identify bottlenecks and areas for improvement.

    • Mapped out current workflows and documented pain points that needed addressing.

  • Requirement Gathering:

    • Conducted workshops and interviews with key stakeholders to gather detailed requirements for automation.

    • Ensured alignment of automation objectives with business goals.

  • Design of Automation Workflows:

    • Designed optimized workflows incorporating automation tools and technologies.

    • Created detailed process flow diagrams and functional specifications.

  • Implementation Oversight:

    • Collaborated with technical teams to oversee the implementation of automation solutions.

    • Ensured that automation scripts and tools were correctly integrated into existing systems.

  • Testing and Validation:

    • Conducted rigorous testing to ensure the reliability and effectiveness of the automated processes.

    • Facilitated User Acceptance Testing (UAT) with end-users to validate automation solutions.

  • Training and Support:

    • Developed training materials and conducted training sessions for staff to ensure smooth adoption of the new automated processes.

    • Provided ongoing support to address any issues and make necessary adjustments.

Outcome:

  • Achieved significant process optimization by automating repetitive and time-consuming tasks.

  • Reduced manual errors, leading to improved accuracy and compliance.

  • Increased efficiency and speed of insurance processing, enhancing overall operational performance.

  • Improved customer satisfaction through faster and more reliable service delivery.

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Implementation of the Human Resource Management System for Muthoot Fincorp in India 

Objective: Deploy an integrated HRMS to manage HR functions effectively for Muthoot Fincorp.

Responsibilities:

  • Requirement Gathering:

    • Conducted detailed workshops and interviews with key stakeholders to gather and document comprehensive HR and payroll requirements.

    • Analyzed existing HR processes to identify gaps and areas for improvement.

  • System Configuration:

    • Configured the HRMS to align with Muthoot Fincorp's specific requirements, including core HR and payroll modules.

    • Customized workflows and processes to ensure optimal performance and compliance with company policies.

  • Data Migration:

    • Led the data migration process from legacy systems to the new HRMS, ensuring data integrity and accuracy.

    • Developed data validation procedures to ensure a smooth transition and minimize disruptions.

  • User Training:

    • Developed comprehensive training materials and conducted training sessions for HR staff and other end-users.

    • Provided hands-on training and support to ensure users were comfortable and proficient with the new system.

  • Implementation Oversight:

    • Managed the end-to-end implementation process, coordinating with cross-functional teams to ensure timely and successful deployment.

    • Conducted User Acceptance Testing (UAT) to validate the system's functionality and performance.

  • Post-Implementation Support:

    • Provided ongoing support and maintenance to address any issues and make necessary adjustments.

    • Gathered feedback from users to continuously improve the system and its functionality.

Outcome: Successfully implemented the HRMS, leading to:

  • Improved HR operations with streamlined and automated processes.

  • Better data management and accuracy through effective data migration and validation.

  • Enhanced employee satisfaction due to more efficient HR processes and user-friendly system interfaces.

HRMS implementation
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